most people with any home training at all make at least a sincere effort to get people's names right; however, some sounds just don't translate very well.
And it's not just a failing among Anglophones, if it's even a failing. One of the ladies who owns the nail salon where I like to go is Vietnamese (actually all the staff is) and she's never been able to manage my name. She makes an effort but she can't get much closer than something that sounds like Sahlah. Her name is Kim, and I probably don't say it exactly the way she does either. It's just one of those things.
You're entitled to your own opinions. You're not entitled to your own facts. -- Daniel Patrick Moynihan